Telehealth Informed Consent
Last updated: October 2026
About this consent
This consent applies to telehealth services provided by licensed physicians and clinicians of Lavena Health, LLC. By scheduling a telehealth visit, submitting an intake form or otherwise using our telehealth services, you confirm you have read and agree to it.
Emergencies
Not for emergencies. If you are having a medical emergency, call 911. If you are having thoughts of suicide, call or text the 988 Suicide & Crisis Lifeline.
What telehealth includes
- Review of your medical history and health information
- Evaluation, diagnosis, treatment and follow-up care
- Prescriptions, when clinically appropriate and legally permitted
- Video or audio visits and secure messaging
- Review of lab results, images and questionnaires
Where telehealth is available
Weight loss, erectile dysfunction treatment and women's hormone therapy are available across 40+ states. Florida and Missouri patients are seen by Lavena Health physicians; patients in other states are cared for through our partner physician network.
Testosterone options are available in Florida, Missouri and Texas only, with more states being added.
Primary-care telehealth is available in 40+ states, with in-office primary care and Eastern medicine at our Temple Terrace clinic.
You must be physically located in a state where your clinician is licensed at the time of each visit.
Benefits
- Care without travel
- Easier follow-up and continuity
- Privacy and flexibility
Risks and limits
- Your clinician cannot perform a hands-on physical exam.
- Technical problems can delay or interrupt a visit.
- Incomplete or inaccurate information can affect care decisions.
- Some conditions need in-person testing or evaluation, and your clinician may ask you to come in.
- Prescribing is limited by state and federal law, including controlled-substance rules.
- Electronic communication carries some risk to privacy despite our safeguards.
Your responsibilities
- Give accurate and complete health information and update it when it changes.
- Follow your clinician’s instructions and attend required labs or in-person visits.
- Seek emergency or in-person care when advised.
Privacy
We protect your health information as required by HIPAA. See our Notice of Privacy Practices.
You may decline
Telehealth is voluntary. You may choose an in-person visit at our Temple Terrace clinic instead, and you may withdraw this consent at any time.
Governing law
This consent is governed by the laws of the State of Florida.
Contact us
Lavena Health · 5340 E 131st Ave, Suite 106, Temple Terrace, FL 33617
(813) 805-8917 · info@lavenahealth.com